BELEAGUERED Ryanair has said on Friday it has agreed to implement a series of measures to ensure all passengers affected by recent flight cancellations are fully aware of their rights and entitlements.
In a statement, the Dublin-based airline said its measures will include full refunds, or re-accommodation onto other Ryanair flights or other comparable transport options with reimbursement of reasonable out of pocket expenses.
Ryanair made the statement after meeting with the Irish Commission for Aviation Regulation (CAR).
Last Wednesday, the airline cancelled an extra 18,000 flights for the winter season on Wednesday, a move that will hit 400,000 customers.
“By reducing its flying schedule in this controlled manner, Ryanair will eliminate all risk of further flight cancellations, because slower growth creates lots of spare aircraft and crews across Ryanair’s 86 bases this winter,” the airline said.
Ryanair said it will be able to “roster all of the extra pilot leave necessary” in October, November and December.
The airline said the slower rate of growth will slightly reduce our traffic this year and next.
“Our monthly growth from Nov. 17 to March 18 will slow from 9 percent to 4 percent. Our full year traffic of 131 million will now moderate to 129 million, which is 7.5 percent up on last year,” it said.
“By slowing our summer 2018 fleet growth from 445 to 435 aircraft, we expect traffic to March 2019 will slow from 142 million to 138 million, a 7 percent rate of growth,” it added.
However, Ryanair said it it does not expect Wednesday’s initiatives to alter its current year guidance of between 1.4 billion euros to 1.45 billion euros in profits after tax.