Americans think flying has become ‘more frustrating’

“These survey results send a loud, clear message to Washington"

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The U.S. Travel Association is the national, non-profit organization representing all components of the travel industry.

Nathan Morley Travel Gazette

A NEW survey shows that Americans think flying has become ‘more frustrating’ over the last five-years.

A recent Morning Consult survey released by the U.S. Travel Association, suggests that Americans avoided 32 million air trips last year, costing the U.S. economy more than $24 billion in spending.

The survey points to several key concerns from the traveling public, including:

60 percent say airline fees, such as fees for checked bags, flight changes, and seat assignments have gotten worse;
51 percent say the overall cost of flying has gotten worse;
47 percent say airport hassles, like long lines, crowded terminals, and moving from one part of the airport to another have gotten worse

“Air travel isn’t a privilege of the few—it’s an essential pillar of our economy and our American way of life, especially around the holidays when families gather,” said U.S. Travel Association Executive Vice President of Public Affairs Jonathan Grella.

“With aviation infrastructure funding being debated in Washington, the survey results indicate that addressing these problems is more urgent than ever.”

The U.S. Travel Association is the national, non-profit organization representing all components of the travel industry.

Grella added: “These survey results send a loud, clear message to Washington: Congress can—and should—prioritize fixing our airport infrastructure. They should do it for the sake of travelers, and for the sake of the 15.3 million Americans whose jobs are supported by travel.”

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